https://cesarsalinas.net/tags/resume/ Recent content in Resume on Cesar Salinas Hugo en <a href="https://creativecommons.org/licenses/by-nc/4.0/" target="_blank" rel="noopener">CC BY-NC 4.0</a> Sun, 19 Apr 2026 20:44:21 -0400 https://cesarsalinas.net/posts/breaking-into-it/ Sun, 19 Apr 2026 20:44:21 -0400 https://cesarsalinas.net/posts/breaking-into-it/ <h2 id="introduction">Introduction</h2> <p>Service desk opportunities provide the foundational skills required to deliver top-tier support.</p> <p>Most importantly, you’ll understand the business impact of IT—providing support so the business can operate with minimal interruption and efficiency. You’ll be part of the team that keeps the “lights on.”</p> <p>The best part about this post is being able to give back to the community. One of the best ways to retain knowledge is by teaching. For beginners, there’s a common misconception that IT is all about knowing how to code. Which is not true. Coding is a specialty on its own and something you can pursue, but it’s not for everyone. If you’re interested in IT, I recommend building your foundational technical and soft skills for a help desk role. This guide will cover how to start developing those skills.</p>